Claims & Warranties

Please fill out the form below and a representative will get back with you.

We usually respond within 24 business hours (same day if possible) If you put in your request on Friday after 3pm, it may be Monday before a rep can get back with you.

Please read the follow with accuracy, and contact us if you have any questions: 1-866-MUSIC-03 or 812-949-3004

All new items have the manufacturer warranty. If you have a defective or non working item, which is covered under warranty, the buyer must pay return shipping back to the manufacturer after getting a return authorization number from DrummerSuperStore.

  • You will also need include a copy of your invoice in the return.
  • Do not send warrantied items back to our store.
  • No warranty on any item(s) shipped Internationally or outside the lower 48 United States.
  • All Used items carry no warranty, and are sold as is and there are no returns.

Please ask any questions you may have prior to purchasing a used item.
Drummersuperstore reserves the right to refuse return for any reason.