We want you to be completely happy with your purchase. If you are not satisfied with any product, please contact us immediately. Most items can be returned for a refund of the purchase price, an in-house credit, or exchange for another product within a fair amount of time from the shipping date (usually 10 days). If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund.
Although our first priority is to make you happy, there are certain items that cannot be returned for very specific reasons. These items include:
Oversized or overweight items
Discontinued products, closeouts, and used products
Personal items (earphones, harmonicas, instrument mouthpieces, etc.)
Abuse of Return Privileges - We understand that a good and honest return policy is important to consumers. Unfortunately, there are those who have taken advantage of this policy in the past. We reserve the right to limit or suspend of return privileges
Drummersuperstore reserves the right to refuse return for any reason.